Statemark — Support

Statemark colors in the US states you've been to, keeps a list of the cities you visited in each one, and lets you track anything else state by state, like inspections, races or places you've lived.

Contact

Email Papaspudsllc@gmail.com with any question, problem or idea. Please include your iPhone model and iOS version. We reply to everything.

Common questions

Is it a subscription? No. The map, the Visited tracker, one custom tracker of your own, cities, notes and the progress widget are free. One purchase of Statemark Pro unlocks unlimited trackers, the work visit log, reports, arrival alerts, photo import, profiles, the map widget and iCloud sync, for good. The National Parks and Counties packs are separate one-time purchases. Everything works on every iPhone and iPad signed in to your Apple Account, and with Family Sharing.

I bought Pro or a pack on another device. Open Settings (the sliders button) → Statemark Pro and Packs, then tap Restore Purchases.

How do I track something other than visits? Tap the sliders button at the top right, then New Tracker, and name your tracker, for example "Inspections". Pick it at the top of the map to color states by that tracker. Open any state to switch trackers on or off for it.

A city won't show on the map. Statemark looks cities up with Apple Maps. Check the spelling, or pick a suggestion while you type. If you're offline, the city is saved without a pin and gets one automatically the next time you open the app with a connection.

Arrival alerts don't show up. In iOS Settings → Statemark, set Location to "Always" and turn on Notifications. Alerts come from low-power monitoring, so they can take a little while after you cross a state line; opening the app checks right away.

I zoomed in too far. Pinch out, or tap the button in the top-right corner of the map to see the whole country again.

Small states are hard to tap. Tap near them and the app asks which state you meant. You can also zoom in, or use the States tab, which lists every state.

The days in a state are wrong. Open Settings → Days in Each State and tap the state. You can add days by hand, tap a row to change it, or swipe to delete it.

How do I move my data to a new phone? Turn on iCloud Sync (Pro), or use Settings → Backup → Make a Backup on the old phone and save the file to Files, iCloud Drive or email. On the new phone, open Settings → Backup → Restore from a Backup. Restoring adds to what's there and never creates duplicates. Backups are free.

My data. Everything stays on your devices and, if you turn on sync, in your own iCloud. There are no accounts and no servers. See the privacy policy.

PapaSpuds LLC